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Copy of Why We Started

Sook Stainable was originally started by two BFF in 2021. A year after the viral pandemic, everything was stuck, we couldn't live like we used to and we missed the old days. For us either the body is on journey, or the mind is on journey. So why not start something that can keep our mind on a dynamic journey?

This becomes our motivation to start doing something that can be sustainable, fashionable and fun, to do something that wasn't limited to time or space, something that would connect our love of fashion and our concern for the planet at the same time.

  We Care About Our Planet

Different designs need different materials to support them and we are always exploring more possibilities and trying to strike a balance between sustainability and ideas.

Plastic-free packaging is absolutely important to us, and all our products are packaged in paper or compostable bags. Trying to use more sustainable materials is a priority for us, and we prefer to choose materials that are less harmful to the environment at the end of their life cycle.

That's why you'll likely see most of our products made by organic, recycled or upcycled materials, with straw, organic cotton and eco-friendly leather among our favorites. In 2022, we're also starting to connect with more handmade works, stopping waste and enjoying our "slow fashion" path. At the same time, we scrutinize our supplier chain and only work with trustworthy and ethical manufacturers and artists.

We try our best within our ability, hope can do more by time 💚

📧 service@sookstainable.com

🗓 Monday- Sunday 

Customer Service Available For Instagram DM

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FAQ:

1:  Q: "How long does it take for shipping?"

     A: Products are ready to be shipped in 1-3 working days, some specific handmade items are ready to be shipped in 7-14 working days.

2: Q: "Do I need to pay extra tax?"

    A: We have covered the VAT tax, so our customers won't be charged any extra tax. The custom duty might be required depending on the order amount and local policy of the buyer.

3: Q :"Can I make return or exchange?"

   A: If for any reason you are not satisfied with your purchase you have the possibility of returning the products. We offer you 15 days of return from the day you receive your package. Please note that the product should be returned unused and with SOOK original labels. Products returned without labels or products that are not in the same condition as they were received, may risk depreciation.

As soon as we have processed your return, we will send a confirmation by e-mail, and we will refund the amount to the payment card you paid with. We will refund the full amount of the returned item(s), but not the original shipping costs, and you are responsible for the return cost of shipping.

We suggest customers to double check the size & style before purchase, our product photo are all true colors without filter.

You may also require us to send you detailed photo before your purchase.
Unfortunately, we cannot accept returns on sale items or gift cards.

 

Have more questions? Feel free to contact us any time:

📨 service@sookstainable.com

    

 

Thanks for contacting us. We'll get back to you as soon as possible.

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